What will the installer do inside my house?

First the installers will need to turn off the water service to your property. The installers will then remove the old meter and install the new meter. The corresponding communication device located on the outside of the property will also be replaced. The property owner and installer will be required to sign off on the final reading of the old meter and the first reading for the new meter. Additionally, the installer will provide you with an emergency phone number in the event you have questions or concerns after the installation.

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1. Why do water meters need to be replaced?
2. My meter works fine, does it have to be upgraded?
3. How does the new meter reading system work?
4. Who will install the meter?
5. Will the installer need to come inside my house?
6. What will the installer do inside my house?
7. What if I am a tenant and do not own this property?
8. How long will the meter installation take?
9. Will the timing of my water bills change?
10. Do I have to be home for the process?
11. How do I know that you have my reading and not someone else's?
12. How do you know that my reading is accurate?
13. How do I know if higher usage may be a result of a leak in my plumbing system?