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1. During what hours is the Village Hall open?
2. Do I need a Building Permit?
3. How do I register to vote?
4. How do I find my polling place?
5. When do I need to purchase my new vehicle sticker?
6. Where do I apply for a dog license?
7. How do I dispose of a TV or other hazardous materials?
8. When is the Village's Annual Trash Day?
9. Does the Village offer free yard waste services?
10. Are Storage PODS allowed in the Village, and if so, is there a time limit?
11. Does the Village allow garage sales?
12. Does the Village have a guide to Village services and regulations?
13. How can I stay connected with what is happening with the Village?
14. When is the next Village Board meeting?
15. Why are the plows scraping the pavement to the point you see white marks and will the scraping cause the streets to wear out prematurely?

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1. Does the Village pick up tree branches year round?
2. Does the Village pick up tree branches year round?
3. When is the Village’s leaf removal program?
4. How can I get a load of mulch?
5. When is hydrant flushing conducted?
6. Who do I contact when the street light is not working?
7. What are the parking restrictions during snow removal?
8. Are there watering restrictions during the summer months?
9. Does the Village have a cost sharing program for sidewalk replacement?
10. Does the Village replace damaged curb in front of my house?
11. How are parkway trees trimmed?
12. Who do I contact for a new parkway tree?
13. What does it mean when my tree has a spray painted mark?
14. Who is responsible for water and sewer services?
15. How do I report a water main break?
16. What do I do if the sewer backs up into my house?

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1. Why prune trees?
2. When does the Village prune parkway trees?
3. How do I get a tree planted in the parkway?
4. How do I have the arborist inspect the parkway tree?
5. Will the Village pick up tree limbs?
6. Does the arborist provide assistance regarding private property trees?
7. Can the Village recommend a tree company for removal or maintenance?
8. Does the Village have an Arbor Day Celebration?

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1. Why are the plows scraping the pavement so much you see white marks?
2. Why does the Village utilize underbelly plows?
3. Will the scraping cause the streets to wear out prematurely?
4. How long should a street last?

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1. What is a sewer tap?
2. What is a service line?
3. What is municipal sewage?
4. What is a sanitary sewer system?
5. How are repair requests prioritized?
6. What should a customer do when a sewage backup occurs in the home/yard, etc.?
7. Who is responsible for cleaning up sewage spills, overflows, etc.?
8. How often should residential sewer pipes be rodded?
9. I still need help, who do I call?

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1. Why do water meters need to be replaced?
2. My meter works fine, does it have to be upgraded?
3. How does the new meter reading system work?
4. Who will install the meter?
5. Will the installer need to come inside my house?
6. What will the installer do inside my house?
7. What if I am a tenant and do not own this property?
8. How long will the meter installation take?
9. Will the timing of my water bills change?
10. Do I have to be home for the process?
11. How do I know that you have my reading and not someone else's?
12. How do you know that my reading is accurate?
13. How do I know if higher usage may be a result of a leak in my plumbing system?

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1. What is the Village water source?
2. Is our tap water safe?
3. Do I need a water filter?
4. Should I buy bottled water?
5. Why does the water sometimes smell or taste like chlorine?
6. Does the water contain fluoride?
7. Does the water contain radon?
8. Does my water contain lead?
9. What does the Village test for in the water?
10. How do I get my water tested?
11. Why are there water restrictions?
12. What is the hardness of Village tap water?
13. Do I need to soften my water?
14. Why is our water so warm in the summer?
15. Why is my water milky looking?
16. Who do I contact with billing questions?
17. Who do I contact about water pipes or water meters?

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1. What if the main shut off valve is not functioning in an emergency?
2. Where is the shut off valve?
3. What is water service?
4. What part of water service is the homeowner’s responsibility?
5. Is maintenance of the shut off valve required?
6. What if the pipes freeze?
7. Why are there utility flags in my parkway?
8. Why is the water bill high?
9. Who do I contact for water billing questions?
10. Who do I contact about the water quality?